Frequently Asked Questions

Everything you need to know about your Fila experience.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on our carrier's website to see real-time updates on your delivery status.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that footwear must be returned in its original shoe box.

Do you offer international shipping?

Yes, Fila ships to select countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.

How do I determine my correct size?

We provide a comprehensive size guide on every product page. We recommend measuring your foot length for sneakers or checking our chest/waist charts for apparel to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay in supported regions.

Are your products covered by a warranty?

Fila stands by the quality of our craftsmanship. We offer a limited warranty against manufacturing defects for up to six months from the date of purchase.